Jennifer H.
5.0 of 5 stars
May 23, 2024
Pricing explained. Good quality of work. Got me in right away and worked quickly.
Anonymous
5.0 of 5 stars
May 21, 2024
Sean Shanahan. People make a difference. Exceeded all our expectations.
Frank
5.0 of 5 stars
May 14, 2024
Great customer service. friendly, knowable, and professional associates.Will visit again for my car needs.
Mike
5.0 of 5 stars
Apr 23, 2024
Oil change and tire rotation happened in a timely matter, vehicle inspection with recommendations was done and the price was great
Rt28 Harry
5.0 of 5 stars
Apr 16, 2024
Good Employees, Fast service, Job well done, great time management, and they were very knowledgeable and helpful to deal with. Nice Job
Anonymous
5.0 of 5 stars
Apr 15, 2024
The staff is exceptional. They exceeded all expectations
Dan J.
5.0 of 5 stars
Apr 06, 2024
Owner is an honest and fair. Transparent on pricing and time to complete repair. P/S pump installed turned out to be defective and leaked. Owner stood by the shop's work and replaced it for no additional costs after cleaning off everything first time back to check it as the leak was not obvious on the first check-in post repair for leaks. Highly recommend the shop and its work.
Adam S
5.0 of 5 stars
Mar 29, 2024
My car was thoroughly inspected and serviced to my satisfaction.
John M.
5.0 of 5 stars
Mar 16, 2024
I recommend the Midas North Reading location Highly. Sean Shanahan the Manager was Outstanding & Excellent , maybe the Best Manager/ Mechanic/Technician I have dealt with in a long time explained things very clear and in detail, I plan on using the North Reading Midas location in the future for the Trust & Judgement I have in Sean Shanahan
Whitney
5.0 of 5 stars
Mar 12, 2024
Friendly and honest staff
MimiS
5.0 of 5 stars
Mar 07, 2024
Staff very friendly and explained service and maintenance due items clearly
Paul D
5.0 of 5 stars
Feb 10, 2024
Mike B was a pleasure to speak with. Mike is an asset to this Midas location. He guided me for what I needed for my service. This was my second time at this location. My first time I did get to speak with Sean S manager Sean also very helpful and knowledgeable for what ever I needed. This will be my go to location. So happy I found them. Defff a five stars.
Anthony S
5.0 of 5 stars
Feb 06, 2024
I have always received excellent service from Sean-Always explains, courteous, prompt and polite and knowledgeable.
Janek M
5.0 of 5 stars
Jan 15, 2024
My daughter had a wiper arm issue. It was loose or broken and I walked in looking for help. Mike the assistant manager who was super friendly and receptive to my walk in request to check it out.My daughter works next door at the Veterinary Clinic and we left the car and she came back at lunch to pick it up. I called back and had a few additional requests and Mike did it the old school way. Very thorough and super helpful. I was very impressed and now I have a place she can come for maintenance on her car! My daughter called me afterwards and said the car felt great and Mike was the nicest guy to her. We will be back! Keep up the good service and positive attitude! Thank you again, Janek Monkiewicz
Matt O
5.0 of 5 stars
Jan 05, 2024
There were major unforeseen issues with the car, they worked late and started early to try to fix it.
Michael S
5.0 of 5 stars
Dec 19, 2023
Service was great and the sales associate was very friendly and explained what was needed.
DM Green
5.0 of 5 stars
Dec 09, 2023
They listened to my concerns and even gave me advice on future purchases. Also... I have a Lincoln. The hood latches can be a little sticky and when I went to Valvoline they couldn't get it open and were extremely rude to me. They also would have charged me $120 for an oil change instead of $60.I'll be back in January for the tires that were recommended!
Jim K
5.0 of 5 stars
Nov 14, 2023
Great service staff and took pride in their work! Thank you very much!
Sam
5.0 of 5 stars
Oct 28, 2023
Manager and technician were very forth coming
Laurel
5.0 of 5 stars
Oct 23, 2023
Seriously if I could give this shop a 100 star review I would. Great group of understanding, funny, hard working guys who clearly care. They went the extra mile for me to make sure my car was safe and I am forever grateful for that. Reasonably priced and willing to work with you. If you need work done on your car go here.....you won't regret it
Ted S
5.0 of 5 stars
Oct 13, 2023
The staff could not have been more helpful
Jim
5.0 of 5 stars
Sep 15, 2023
Great job! Repeat customer who appreciates what you do and how well you do it! Thanks
Nicole
5.0 of 5 stars
Aug 01, 2023
I don’t recall their names but the man that checked me out at the desk and the man that did my oil change was extremely courteous, helpful and friendly. I like the fact that I can see what’s being done to my car I will definitely be back at this location for my next oil change. Thank you so much.
Nancy M.
5.0 of 5 stars
Aug 01, 2023
The customer service person named Shawn-listened to my explaining what had happened while I was driving and found the problem after doing some test on my Chevy Equinot 2015.I had to leave my car and as soon as the job was finised me called me for pick. He also explained what I needed to have done in the future. I will have that done some time this year.I feel good about going on vacation and won't have that problem any more.
Adam S
5.0 of 5 stars
Jul 08, 2023
I was able to schedule my appointment the same day as the service and it was quality work.
Venkat V
5.0 of 5 stars
Jun 24, 2023
Sean explained clearly about the problem and also recommeneded the required repairs. Resonable pricing.
Stan L
5.0 of 5 stars
Jun 23, 2023
I have been satisfied with Midas’s service for years
Karen B.
5.0 of 5 stars
Jun 20, 2023
North Reading Midas always fixes my car issues correctly the first time. I’ve never had to return because of an incomplete job. They also complete the job in a timely manner and at a great cost!
Ravi
5.0 of 5 stars
Jun 17, 2023
6/17/23 Service visitOutstanding work by Sean and team again. Knowledgable, trustworthy folks - once again they were fair and accommodating, explaining the work needed and why it was needed asap. Kept me updated on their work during the course of the day, refused to charge me for unexpected repairs which came up during their work, and charged as little as possible and reasonable for them. Today's service work included two TPMS sensors, transmission fluid service, synthetic engine oil change/service, and unexpectedly the alternator. They also found a mis-positioned air vent cover which they set correctly.
Angiec
5.0 of 5 stars
Jun 12, 2023
My 2006 Toyota 4 Runner has been serviced at this Midas location for the last 15 years and never had any issues. Always professional and fair.
DawnD
5.0 of 5 stars
Jun 09, 2023
Very friendly and very helpful! And the services were done very fast. I didn’t have to wait long.
Tim C
5.0 of 5 stars
May 17, 2023
Knowledgeable and friendly staff.
John W
5.0 of 5 stars
May 13, 2023
Excellent service
Karen B.
5.0 of 5 stars
May 09, 2023
I’ve always had a good experience at Midas in North Reading. I’ve taken all my cars there with various issues and all were fixed to my satisfaction and the staff is always friendly and informative. I can’t say that about other places! And the pricing is always reasonable. I am always thoroughly satisfied with the work done here. Bravo!
Anonymous
5.0 of 5 stars
May 09, 2023
great service and communication
AngieC
5.0 of 5 stars
Mar 10, 2023
Great Customer Service and the technicians explain everything in detail so that it was easy to understand.
George Z
5.0 of 5 stars
Feb 16, 2023
great service/friendly/professional
Jim k
5.0 of 5 stars
Jan 17, 2023
Ability to track down special oil and service a fleet vehicle in a professional manner and timely. Great communication
Nancy M.
5.0 of 5 stars
Dec 13, 2022
I explained that I needed my work done in a timely manner due to my back pain and the Mang. Estevan made me very comfortable and had my job done as quickly as they could. I am very pleased with the new Manager and his crew. I will be comming back every 5000 miles for my oil change and what ever else I need done that is not covered bye my warrenty. I also bought my 4 Michlein tires here and when they need to be replaced It will be here.Thank youNancy M.
Satisfied Customer
5.0 of 5 stars
Nov 26, 2022
This location is not near my house but I drove there because they were able to get the tires I wanted in a reasonable time frame. Estafone was super helpful and explained pricing and availability accurately. The car was ready before the time promised, which NEVER happens.
Tiff R
5.0 of 5 stars
Nov 25, 2022
Sean and his technicians were great. They were incredibly busy but still took the time to coordinate a time to fit me in, explained what was happening with my tires - my rims were old and a larger width than the tires, so it took more time than expected, but the team continued until the job was done and kept me updated every step of the way. Wonderful experience overall and I got a great deal on a new set of tires. Thank You for such excellent service!
jc
5.0 of 5 stars
Nov 18, 2022
Professional, knowledgeable, courteous and pricing. While prices have increased, the price of services are comparable. These guys are always great to work with.
Tim C
5.0 of 5 stars
Nov 17, 2022
Friendly and knowledgeable staff.
Wilberto
5.0 of 5 stars
Oct 28, 2022
Great service at this location!
judy s
5.0 of 5 stars
Oct 22, 2022
The staff was very understanding of my vehicles problem and they were able to get the needed part for my vehicle so that we could get home as soon as possible. Every one of the staff was super friendly and extremely helpful, polite, and explained what was needed, etc. Forever thankful to them for helping in my time of need
Mike
5.0 of 5 stars
Oct 11, 2022
Easy process and a great price on tires.
Anonymous
5.0 of 5 stars
Sep 03, 2022
Staff was friendly and they communicated what needs to be done with car maintenance and their suggestions on the necessity of repair and pricing which I appreciated
Female_mazda3
4.0 of 5 stars
Aug 26, 2022
Better customer service, a better explanation as to what will be done. An explanation of what was done and cost. Not just a Thank you come again very impersonal.
Maime
5.0 of 5 stars
Aug 03, 2022
Estavan and Sean are always helpful in explaining prices and services necessary for my car. They take my car for service almost immediately. I will be getting my "Differential" and other maintenance done at MIDAS
Kalyan
5.0 of 5 stars
Jul 23, 2022
Satisfied the service i had.
Anthony S.
5.0 of 5 stars
Jul 14, 2022
Always prompt and attentive service
John boy
5.0 of 5 stars
Jun 27, 2022
People are the key. Yours are exceptional
Matt J.
5.0 of 5 stars
Jun 23, 2022
They listened to my needs and did their best to accommodate them.
Adam S
5.0 of 5 stars
Jun 18, 2022
It was an easy and positive experience without any problems.
Scott S
5.0 of 5 stars
Jun 09, 2022
Spoke w the manager, he was well informed , industry expert w years of experience. I will continue to go there. He was also friendly ! I Give stars !
Anthony S
5.0 of 5 stars
Jun 09, 2022
Sean the manager is always attentive and cooperative-also makes the appointment process with ease.Thank you for the great service!
Tmac
5.0 of 5 stars
May 17, 2022
Sean was a pro ,extremely knowledgeable
Nancy M.
5.0 of 5 stars
May 16, 2022
The new store manager introduced himself to me as Estsvan Garcia and was very frendly and was glad that I am a steady customer here at Midas even with all the changes that have been made over the years. He made me feel very safe with the work that was going to be done and if I needed any help to just ask when I call.I am an 83 year old and it's nice to know they are honest and can be trusted to do the right repair and explain everything.Sometime us woman just don't understand things and need a responsible person to help. Great job and I will be as always a regular customer. Thanks Nancy Marshall
Wendy W
5.0 of 5 stars
May 16, 2022
Easy to schedule online. Appointment available right away. I did not have to wait for my car to be taken in for service and the service was performed in a timely fashion. Employees were very nice.
Tim C
5.0 of 5 stars
May 13, 2022
Quality product and service at fair orice
Stephanie R
5.0 of 5 stars
May 07, 2022
Estevan asked me if I had any trouble with cold starts as the battery tested a bit low. I said no. He told me to be keep an eye it and at some point I'd need to replace it. He didn't pressure me to buy anything extra, like an air filter or fuel filter, etc...This was a great relief and I already started telling people about "Midas in North Reading!"
John l
5.0 of 5 stars
May 05, 2022
The people were a pleasure to communicate with
Tim C
5.0 of 5 stars
Apr 25, 2022
Knowledgeable and friendly staff.
Johnny and his big red truck
5.0 of 5 stars
Apr 22, 2022
I have a very big truck and these guys were able to take care of it without issues , very friendly very helpful , only issue was scheduling, it took me almost 2 weeks befor I got a reply that an apt was scheduled
Eddie R
2.0 of 5 stars
Apr 05, 2022
My free oil change club coupon was never honored.
Agent_Mulder
4.0 of 5 stars
Mar 14, 2022
My expectations were met. Nothing more.
Ari. M
5.0 of 5 stars
Mar 12, 2022
Very easy to make an appointment. Great pricing! All new tires/alignment/ light replacement was all done in only a few hours! Everyone was very nice and helpful.
Andrea
5.0 of 5 stars
Mar 08, 2022
I feel comfortable with the knowledge of the mechanics. They discovered problems with my car that would have been unsafe if not fixed.
Anonymous
5.0 of 5 stars
Feb 26, 2022
easy and honest
DH
5.0 of 5 stars
Feb 22, 2022
Service, cleanliness and customer service is outstanding at this location. I’ve been a customer at this location for 3 years, service always exceeds my expectations.
Lorraine S.
5.0 of 5 stars
Jan 24, 2022
"Hi and thank you to Midas of North Reading. This may be my second ""Review"" sent but it doesn't hurt to put it through again. I think Midas staff are knowledgeable, fair, professional, and friendly. I'll keep coming back ! * Yours, Lorraine M. Snow"
John N.
5.0 of 5 stars
Jan 07, 2022
"appointment on time , friendly service, did a good job and will be back for regular vehicle maintenance when needed."
Lorraine S.
5.0 of 5 stars
Aug 29, 2021
"I've been going to Midas for years. I ask lots of questions before service. I get fact information from print outs, on site info, and chatting with the people who work there. My work is always waranteed and I haven't had to put that to use * Thank you"
George L.
5.0 of 5 stars
Jul 20, 2021
Had a coolant flush. Great service. Friendly atmoshpere. Ready at time of appointment.
Steven V.
4.0 of 5 stars
Jun 30, 2021
I booked a appointment they took my car on time They did a fantastic job the mechanic was excellent
Vincent L.
2.0 of 5 stars
Jun 22, 2021
The service was fine but there were 2 issues. 1. I attempted to request an appointment on line and never heard back. When I called to check they had nothing in the system to they took my info over the phone. When I called the day before the appointment to
Craig H.
1.0 of 5 stars
Jan 19, 2021
"I have been coming to this shop for years, and in fact left a glowing review on Yelp a couple of years ago for the great service I had received. Apparently the shop is under new ownership and that has all changed. I had tires and brakes installed. Upon lea"
anonymous
2.0 of 5 stars
Dec 15, 2020
This shop tries to sell you things you dont need. They also lie and tell you that parts are bad on your vehicle that arent. They told me my tires were bad so I went to a professional tire shop and my tires pass inspection. They told me my back brakes had only 2mm of pad left. I felt the car was stopping fine but bought brakes and had my master mechanic brother install. The pads had some wear but had at least 7mm of pad thickness. Told me my front brake rotors were warped, they were not.
Stephanie L.
5.0 of 5 stars
Dec 10, 2020
"I brought my car in to have a tire patched. They saw me right away, removed the nail from my tire, plugged up the tire, and calibrated all my tires. The customer service is amazing. "
Jay R.
1.0 of 5 stars
Nov 02, 2020
"The staff here are friendly. Price is good. However they forgot to ***** back the oil cap... Driving home I was wondering why is my engine sound so loud, and strong gasoline smell kept coming in from the vents. When I got home and checked under the hood, e"
Lauren P.
2.0 of 5 stars
Aug 05, 2020
"They did not perform the two items I paid for: oil change and tire rotation. They did the oil, but not tires. They said this was because my tires and brakes were ""done"" and there was no point. I of course then went to the dealer for a second opinion and th"
Jen L.
5.0 of 5 stars
May 30, 2020
"I had an oil change with Tom and he was great! He was very friendly, personable and was very honest. He gave me tons of information on my vehicle. Great facility! They do a great job!"
Mike L.
5.0 of 5 stars
May 28, 2020
I was there right as this location opened and Tom and crew were ready to go and they did a thorough job. Tom was friendly and customer driven. I will refer others to this location based on my experience.
Elizabeth D.
5.0 of 5 stars
May 15, 2020
"From the phone call to make the appointment to when I was handed my keys, I was treated with the at most respect and this North Reading location by the manager Tom and his team. Tom was excellent in keeping me informed and educated with everything that ne"
Nicole H.
5.0 of 5 stars
May 14, 2020
I did a full synthetic oil change and tire rotation today from Groupon and I can?t wait to go back for service here Tom is the absolute man/best ! Total entertainment funny knowledgeable and great customer service I an I trust him with my car which is impo
Edward R.
5.0 of 5 stars
May 06, 2020
Thanks Tom for getting my oil change done so quickly! Friendly place to go for service.
anonymous
5.0 of 5 stars
Mar 02, 2020
Awesome. Great services. Ill definitely back
Paul A.
5.0 of 5 stars
Feb 28, 2020
"What can I say? Super fast oil change and tire rotation, professional service, great Wifi, and hot coffee. Takes all the pain out these tasks I would do myself. Thank you Midas, I'll be back"
FreddyP P.
5.0 of 5 stars
Feb 27, 2020
Went in for an usually oil change today and was very pleased. I forgot my coupon for the discount but Scott the manager told me not to worry that he would take care of it for me. Service was quick and the guys were great. Thanks Scott for the great discuss
Elizabeth S.
5.0 of 5 stars
Dec 02, 2019
Great service great staff very friendly and helpful thank you so much
Carol L.
5.0 of 5 stars
Nov 06, 2019
Needed my exhaust pipe and muffler replaced. Brought car in at 9:00. It was completed by 11:00. Customer service was very good. Overall it was a good experience.
Mike R.
1.0 of 5 stars
Nov 04, 2019
Changing management I guess means jacking prices on equipment I?ve purchased in the past....It?s also insulting to hear ?well you didn?t pay for this today? on a newly installed warranted item...dumped. A good amount of money at this shop for years might b
Franz S.
5.0 of 5 stars
Oct 09, 2019
My wife and I always bring our vehicles to this North Reading location going back to when Ivan & Christina were the owners. Yesterday and today both A.J. & Ryan displayed their usual kindness & professionalism to both my wife and me. Although the
Scott E.
5.0 of 5 stars
Sep 17, 2019
The crew is great. Any issues I've had with my truck and keep they resolved and at very reasonable prices. Can't say enough about them
George K.
5.0 of 5 stars
Sep 04, 2019
great job
Paul H.
1.0 of 5 stars
Aug 08, 2019
"2017 Jeep Grand Cherokee (24,000 miles) Had oil changed and air filter replaced on 7/02/2019. Though It is not on my invoice, I was told that thy rear tires were worn and need to be replaced. Had the tires checked at the inspection station and a tire deale"
anonymous
5.0 of 5 stars
May 24, 2019
All 3 gentleman who worked on my car worked incredibly hard to make sure that I left there happy. Louis, Ryan and Dan went the extra mile staying late to finish up my car when we realize that there was an issue with the part that was originally ordered to replace my Calipers due to a manufacturer change that i was not aware of. They took amazing care of me and made sure that they kept me updated and in the loop as to what was happening.
Ed T.
5.0 of 5 stars
May 20, 2019
Customer service and mechanic did a great job
anonymous
5.0 of 5 stars
May 20, 2019
great service will go back again
Leyla S.
5.0 of 5 stars
May 06, 2019
everybody was friendly and explained the process in detail.
anonymous
5.0 of 5 stars
Apr 29, 2019
Great service and great work!
Paul A.
5.0 of 5 stars
Apr 15, 2019
I have an older car with a finicky oil pan plug that can leak. Louis proactively addressed that situation and put up with all my questions with patience and care. Thanks again
Beth O.
5.0 of 5 stars
Mar 23, 2019
"I love this Midas! Always pleasant, never a surprise and always keeps the customer informed before doing additional service work that is needed. Never pushy, very professional. "
Bahman F.
1.0 of 5 stars
Mar 08, 2019
I brought my car 2012 outback to this store because of overheating. They saw some water spill and thought the radiator was leaking. It was not it was just fluid coming out of the container. They replaced the radiator for more than $1200. The overheating ha
Mike R.
5.0 of 5 stars
Jan 20, 2019
"As usual the crew up there took care of what my care needed, thanks N. Reading Midas!"
Vin C.
4.0 of 5 stars
Dec 09, 2018
A few years ago I had a muffler installed here on my '01 Sequoia and this year it needed replacement. I brought it back and they honored the warranty and fixed it right up for me. I recently brought my SUV back for a complete front brake job. I was in a bi
anonymous
4.0 of 5 stars
Dec 06, 2018
Was niceThe take care so good
anonymous
5.0 of 5 stars
Dec 06, 2018
Nicest mechanics Ive ever met
Joe D.
5.0 of 5 stars
Sep 06, 2018
"Friendly, honest, quality service. They work on your car as if it was their own. "
anonymous
5.0 of 5 stars
Aug 20, 2018
great service and quick, close to home will go again for my cars maintenance needs
Phil A.
1.0 of 5 stars
Jul 26, 2018
Make sure to have them put prices in writing before starting work. Twice now bills have come back more then communicated. A frustrating experience we will never repeat.
David C.
5.0 of 5 stars
Jul 07, 2018
Friendly people all around. Let you know what you need. They don't try to sell something unless it's needed.
paul a.
1.0 of 5 stars
May 21, 2018
"I was quoted $1,494.99 for a $387.00 part"
Stephen K.
4.0 of 5 stars
Apr 19, 2018
Work was done quickly and effectively. Tires were rotated but air was not checked or adjusted for the tires.
Peter Y.
5.0 of 5 stars
Mar 26, 2018
The issue was taken care of. Thanks for the follow-up.
Peter Y.
1.0 of 5 stars
Mar 24, 2018
Very disappointed with the service. I had a coupon of $49 for oil change. I went there leaving coupon at home and thought it was $58. After I got home I found the coupon and went back to ask Midas to honor the coupon. I was told once it was paid it cannot
anonymous
5.0 of 5 stars
Feb 27, 2018
Excellent customer service.
Beth O.
5.0 of 5 stars
Feb 02, 2018
"Polite,easy to work with and only does what is asked of them. I love this team at Midas!"
anonymous
5.0 of 5 stars
Jan 14, 2018
Excellent, fast and affordable.
anonymous
5.0 of 5 stars
Nov 25, 2017
Dank memes cuz cobra lyfe be poppin
Ken B.
3.0 of 5 stars
Nov 20, 2017
People pleasant. Issues with their part suppliers caused delays with the repair. Job overpriced for actual labor time spent.
John W.
5.0 of 5 stars
Nov 16, 2017
never go anywhere else for my oil changes
Andrew D.
5.0 of 5 stars
Jul 05, 2017
"I went in for a 60,000 mile check and was surprised that the bill was less than I was quoted. The Technician didn't replace the engine filter because it looked ""new"" and assured me that the car was in fine shape. Thanks. "
Tim C.
5.0 of 5 stars
Oct 25, 2016
"Very knowledgeable and friendly staff. Would not go anywhere else, I would highly recommend!"
anonymous
4.0 of 5 stars
Sep 28, 2016
It was 30K miles maintenance, in other words it was expensive. But for the cost, folks @ North Reading Midas did a good job! Peaceful!
anonymous
5.0 of 5 stars
Jun 23, 2016
This shop is fair and honest, as a guy who normally fixes his own vehicles, I was impressed with the true honesty of this shop and the manager
Brian W.
5.0 of 5 stars
Feb 22, 2016
"Very knowledgeable staff. Helpful, fast, and to the point."
Brendan R.
5.0 of 5 stars
Feb 16, 2014
"Had to bring in my car for new brakes. Ivan was very helpful in explaining the issues and the cost. They offered to print out a coupon for me, were very friendly and service oriented and the Wi-Fi on site allowed me to work while I waited. Great service ex"