Financial stress 'through the roof' as interest rate hikes come home to roost (2024)

In short:

The National Debt Helpline has seen a surge in calls and online messages in recent months related to rents and mortgages.

The figures point to younger Australian women struggling to pay the rent.

What's next?

Financial counsellors say 13 Reserve Bank interest rate hikes are hurting households. The RBA next meets to decide on interest rates in August.

A record number of younger Australians are reaching out for financial help as rents and mortgage payments soar, according to new figures from the National Debt Helpline.

Financial counsellor Mike Dunkley said he is experiencing his busiest time at the National Debt Helpline (NDH) in Sydney's Surry Hills.

"I've been on the NDH now for 2.5 years and I reckon this is the busiest I've ever seen it."

Calls started ramping up late last year as higher interest rates started to bite.

"It's going to be three things [people call in about]: number one: mortgages; number two: lots of rent; and lately, for probably the last five or six months, it's the ATO," Mr Dunkley said.

The financial year just gone saw a total of 145,166 calls to the National Debt Helpline — the highest number of calls in four years.

But those in financial distress can also use the helpline's online chat service.

Mr Dunkley said the call centre's figures show, so far this year, the number of chat users should soon surpass the total number of users last calendar year.

Over 60 per cent of chat users are aged between 18 and 39, and the majority of this cohort are women struggling with paying the rent.

But with no hardship provisions, Mr Dunkley said there aren't many options for those callers.

"There's nothing we can lean on for that, basically you're talking to the landlord.

"And so [we're] finding it difficult to find options for people who have got rental arrears."

Growing strains

A phone conference of financial counsellors last week found mortgage and rent stress ramping up across the country.

Financial Counselling Australia CEO Peter Gartlan said mortgage payments and rents are sending many families into financial crisis.

"The amount of calls that are coming through this year are equivalent to 2020 figures, which is just prior to COVID.

"So what that said to us is, for the financial year just gone, we had over 145,000 calls.

"This year month-on-month those calls are increasing.

"And, as well as the chat function, and the demand generally on financial counsellors has gone through the roof in recent times," Mr Gartlan told the ABC.

Financial stress 'through the roof' as interest rate hikes come home to roost (1)

Big picture

Data from the big four banks and the Reserve Bank finds financial stress increasing, but not at an alarming pace.

For example, the RBA's latest Financial Stability Review shows 'nearly all borrowers continue to service their debt on schedule'.

But Mr Gartlan doesn't think that analysis tells the full story of national financial stress.

"What the banks are saying is that approximately 75 to 80 per cent of mortgage holders are in front of their mortgage.

"What that means of course is that 20 per cent are not.

"So we are seeing that those are the people that are ringing us," he said.

He believes many mortgage borrowers fear the banks.

"Our overall impression is that people aren't going to the banks simply because they're scared.

"And they're doing everything they can to avoid getting into arrears.

"And the way they're doing that at the moment with a very strong employment market is either working extra hours or taking on a second job," he said.

As for renters, the evidence points to their financial challenges mounting from here.

Recent data from property analysis firms CoreLogic and PropTrack show national rental price rises, on average, of up to 10 per cent last financial year.

Domain's Rent Report for the June quarter shows the year-on-year rental price increase for combined capital cities of 11.1 per cent.

"We're just finding all around that these cost-of-living indicators are really biting," Mr Gartlan said.

"I wish I had a magic wand to tell you it's going to get better, the simple answer is we don't know.

"In part it's the decision of the Reserve Bank coming up, but we are finding that people are doing it tough and we don't see any light at the end of the tunnel," he said.

The Reserve Bank next meets to make a decision on interest rates in early August.

Posted, updated

Financial stress 'through the roof' as interest rate hikes come home to roost (2024)

FAQs

What would be the effect of high interest rates have on people who want to borrow money? ›

Higher interest rates can make borrowing money more expensive for consumers and businesses, while also potentially making it harder to get approved for loans.

What are the effects of an increase in interest rates? ›

Higher interest rates mean higher payments on many mortgages and loans. So people with those things need to spend more on them and have less to spend on other things. Higher interest rates also mean savers get more return on their savings. And potential borrowers find it is more expensive to take out a loan.

How does a high interest rate on loans hurt the economy? ›

Three of the most evident are: They increase the cost of borrowing for individuals, potentially reducing spending; they increase the cost of borrowing for businesses, potentially reducing investment; and they can tighten the money supply, which can reduce inflation.

What does it mean when interest rates hike? ›

When rates increase, meaning it becomes more expensive to borrow money, consumers react by refraining from making large purchases and pulling back their spending. The idea is that in today's high inflationary environment, this decrease in consumer demand can help bring prices back down to “normal.”

Who benefits from high interest rates? ›

Nevertheless, some sectors benefit from interest rate hikes. One sector that tends to benefit the most is the financial industry. Banks, brokerages, mortgage companies, and insurance companies' earnings often increase as interest rates move higher because they can charge more for lending money.

Where to put your cash after the Fed's interest rate increase? ›

Since savers don't know which way rates will move next, advisers often recommend a CD ladder. This means buying a series of CDs with progressively later maturity dates. Laddering ensures that some portion of your savings matures each year and can be spent or moved into other investments as rates change.

Who suffers when interest rates rise? ›

Rate hikes make it more expensive to borrow, discouraging consumers from making large purchases and companies from hiring and investing.

What happens to money when interest rates rise? ›

The Bottom Line. If you're wondering what happens when interest rates rise, the answer depends on the portion of your finances. Rising interest rates typically make all debt more expensive, while also creating higher income for savers. Stocks, bonds and real estate may also decrease in value with higher rates.

Who benefits from inflation, lenders or borrowers? ›

Inflation allows borrowers to pay lenders back with money worth less than when it was originally borrowed, which benefits borrowers. When inflation causes higher prices, the demand for credit increases, raising interest rates, which benefits lenders.

Will high interest rates cause a recession? ›

Whenever the Federal Reserve lifts rates to battle high inflation, the risk of a recession increases, and the US economy has typically fallen into an economic downturn under the weight of rising borrowing costs.

Does the government make money when interest rates rise? ›

The Fed also issues cash, which pays no interest, so the Fed makes steady money on the difference between interest-bearing assets and the zero return of cash. But when the short-term rates the Fed pays rise sufficiently to make its interest expenses greater than its interest earnings, the Fed loses money.

What happens to government debt when interest rates rise? ›

The recent upturn in interest rates means the cost of financing government debt is more expensive. According to the U.S. Treasury, the average interest rate for all federal government-issued interest-bearing debt has jumped in recent years, to 3.28% as of June 30, 2024.

Who controls interest rates? ›

The Federal Reserve determines the price of borrowing money through one of its primary interest rates, the fed funds rate. The fed funds rate influences various financial decisions and products, such as credit card rates and mortgage rates.

What are the disadvantages of high interest rates? ›

When interest rates rise it's also more expensive for businesses to borrow money. This often means less growth and lower profit expectations. In theory, this should lower the share price of a company.

Is a high interest rate good for a savings account? ›

High-yield savings accounts are ideal places to park your money when you want your savings to grow. APYs have gone up because of Federal Reserve rate increases, making now a good time to open a high-yield savings account.

How does interest rate affect borrowing? ›

If interest rates rise, borrowing could become more expensive for you. Whether you are looking to get a mortgage to buy a house, or a new car on credit, it's crucial to think about what higher costs mean for you.

What effect do high interest rates have on borrowing quizlet? ›

What effect do rising interest rates have on the economy? Borrowing, spending, and demand decrease, thus lowering the inflation rate.

How do interest rates affect borrowing capacity? ›

What effect do higher interest rates have on borrowing? Higher interest rates essentially mean that your borrowing power will reduce. A higher interest rate increases the cost of repayments for you and lenders want to ensure that they are lending to those who can handle higher rates.

How do higher interest rates affect loan payments? ›

For fixed-term loans, like mortgages, a rate increase means a higher monthly payment. For revolving accounts, like credit cards or lines of credit, higher rates mean less of your monthly payment goes to the principal, so it will take longer to pay off your balance.

References

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