How do I create a Deakin IT account and generate my username and password?
Last modified 6 days ago
You can activate your Deakin account through the Activate account webpage. You’ll need to enter your student ID number and course code from your offer email along with your date of birth. A username and password will then be automatically generated, or you can choose your own password. Your username will start with ‘S’ for student, follo...
Enrolment Help and Changes / First Time Enrolment
STAFF: WI - Xetta Finance user guide
Last modified 4 weeks ago
the steps: Create a receipt Amend a receipt Receipt reversals Search for receipt Reports End of Day
Staff Systems Support / Xetta
OneStop Secure User Guide for Student Central v1.2.pdf [view]
5 1.0 Create a receipt 1.1 Logon 6 1.2 Student Fee receipt 8 1.2.1 Tender types 11 1.3 Student cashiering or the One Stop system. Create a receipt page 6 of 59 CRICOS Provider Code: 00113B v 0.02 Financial Services Division Melbourne Burwood Campus, 301 Burwood Highway, Burwood, VIC 3125 1. Create
What should I do if I receive an email saying I have a Tax File Number (TFN) verification error?
Last modified 3 weeks ago
A Tax File Number (TFN) verification error indicates that Deakin couldn’t verify your TFN with the Australian Taxation Office (ATO). This generally means that either: your name, date of birth or address as shown on your Deakin student record are not identical to the details held by the ATO or the TFN you provided to Deakin is incorrect. ...
Fees, Scholarships and Fin. Assistance / Fees / HELP
How do I confirm that I have submitted my TFN (Tax File Number)?
Last modified 29-08-2023 08:51:30
You can confirm that you have supplied your Tax File Number (TFN) by checking your invoice in StudentConnect. You’ll see in the top-right corner whether ‘Tax File Number Supplied’ is marked as ‘Yes’ or ‘No’. If you have not yet supplied your TFN, you can find out how to on the Tax File Number webpage. If you are experiencing trouble addi...
Enrolment Help and Changes / First Time Enrolment
How do I apply for my Tax File Number (TFN)?
Last modified 7 months ago
Domestic students If you’re an eligible domestic student and don’t already have a Tax File Number (TFN), you can apply for one through the Australian Taxation Office (ATO) Apply for a TFN webpage. You’ll need a TFN to accept a Commonwealth supported place (CSP) or to use HECS-HELP, FEE-HELP or SA-HELP. International students If you’re an...
Enrolment Help and Changes / First Time Enrolment
How do I change my Deakin password?
Last modified 28-08-2023 15:06:40
to create your own password, enter it in the new password and confirm password fields. Click Change password. Generate your password If you are generating your password for the first time, see How do I create
IT Support / IT Technical Support
How to store Access Plans in Outlook
Last modified 2 weeks ago
How to store Access Plans in Outlook Access Plans are confidential documents. Please remember to store them appropriately. Access Plans come by email it may be helpful to create a inbox for each Trimester and sub-folders for Units (if required). How to add a new folder in Outlook
DRC support process
What is a Unique Student Identifier (USI)?
Last modified 4 months ago
, you can create one through the Australian Government website Get a USI. Make sure that when you create your USI, you record your name correctly so that when you verify it with Deakin, your details
Enrolment Help and Changes
STAFF: WI - How to fix an error/amend Confirmation of Enrolment (CoE) details
Last modified 9 months ago
, select Change to CoE/Student Details. In the field labelled Do you want to create a new CoE
Visa and Compliance / Confirmation of Enrolment Production
Where is Student Central?
Last modified 7 weeks ago
Student Central Hubs are open and available on every campus. For course and enrolment advice, you will need to book an appointment through the Student Central homepage but for general enquiries you can drop in. You can choose to have your appointment over the phone, using Zoom or face to face depending on your preference. You can also ca...
Directions / General Wayfinding
Where can I locate period/sanitary products on campus?
Last modified 4 weeks ago
Sanitary items/period products are available on campus if you're experiencing financial hardship or in need of emergency supplies. Available options, including tampons, pads and washable period underwear, are available at the following locations, including at on-campus DUSA Survival Centres and women's rooms: Melbourne Burwood Campus DUS...
Directions / General Wayfinding
Where can I find information about internships?
Last modified 5 months ago
to create a plan and refine your search process. Appointments are one-on-one online . Bookings are made
Career Advice
What are Key Selection Criteria (KSC) when seeking a job and what assistance is available?
Last modified 2 months ago
Key Selection Criteria (KSC) are carefully worded statements seeking to explore your suitability for a position. If a job advertisem*nt has requested responses to (KSC), you need to create a separate document to your Cover Letter outlining your responses to these specific statements
Career Advice
What is CloudDeakin?
Last modified 2 months ago
Turnitin. Curate and present your learning achievements using the CloudDeakin ePortfolio. Create
IT Support / CloudDeakin Support
How do I get my name badge for my placement?
Last modified 4 weeks ago
, you'll need to first create a CompleteID account and fill out the form. Once you receive email
Placements and Work Integrated Learning / Placements
How do I find out my class timetable?
Last modified 29-08-2023 14:39:00
How you view your timetable depends on whether your unit is online or on-campus. If you're enrolled in a mixture of online and on-campus units, you will need to use the method relevant to each unit to track your scheduled activities. On-campus units You will create your timetable
STAR and Timetabling / STAR Access, Navigation and Attendance
STAFF: WI - How to apply for an alternative exit
Last modified 4 months ago
Purpose The resolution path for students who are requesting to leave their course and receive an award, without having fulfilled all of their course requirements. Instructions also apply to postgraduate students who wish to take out the lower nested award and then continue on with the higher award. These instructions do not apply to stud...
Graduation and Events / Alternative Exit Enquiries
How do I apply for SA-HELP?
Last modified 24-08-2023 08:06:54
If eligible, you can apply for a SA-HELP loan to defer the Student Services and Amenities Fee (SSAF). This means you do not have to pay the SSAF upfront and instead the amount of the loan will be added to your accumulated HELP debt. To be eligible for SA-HELP you must: be an Australian citizen, eligible New Zealand citizen, or hold a per...
Fees, Scholarships and Fin. Assistance / Fees / HELP
My invoice shows that I owe money but I have applied for a higher education loan program (HELP)
Last modified 2 months ago
HECS-HELP If you applied for HECS-HELP, but your invoice still says there is a ‘student amount owing’ then you must have chosen the ‘partial upfront payment’ option when completing your electronic Commonwealth Assistance Form (eCAF) in StudentConnect. This is to allow you the option to pay some or the entire owing amount upfront if you c...
Fees, Scholarships and Fin. Assistance / Fees / HELP
Where can I buy/top up my myki card on campus?
Last modified 2 months ago
Purchase a myki card You won't be able to purchase a myki card on campus, however you can find your nearest myki outlet to buy or top up a myki card using the steps below. Go to the PTV home page Enter a street address into the ‘Start your journey’ search box Select 'View map' (or if you're using your phone, select 'View place') In the b...
Transport and Travel
